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How It Works
Discover how Personix’s Patient Engagement Platform works for both facilities and patients, with customizable surveys & engagement profiles, real-time response tracking, and much more.
Personix Overview
Personix Improves the Patient Experience
Personix offers patients a personalized experience that begins with an invitation to engage with the Patient Mobile App, available for both iOS and Android. Patients can respond to surveys via the app, emails, or SMS and receive continued engagement to maintain participation. Remote monitoring, telemedicine, ongoing messaging, and document pushes track the patient’s progress and provide support. The collected usage data can then be used to drive profile improvement, which ultimately leads to institutional patient care improvements.
Personix Creates Powerful, Insightful Engagement
Personix offers a seamless patient engagement experience for both the facility and the patient. Facilities can customize the platform by creating engagement profiles and surveys based on data points like diagnosis codes and demographics. Once a patient is onboarded, Personix automatically locates their engagement profile, saves and analyzes their activity, and follows their profile engagement rules. Providers can view responses and analytics via the control panel, and if necessary, Personix can direct the patient to clinician engagement.
Step by Step
The following steps provide a high-level flow of how patients and facilities interact with the Personix patient engagement platform to improve patient care:
Patient Interactions
Facility / Automation
Step #1
Step #1
Personix Customization
The facility customizes Personix by creating engagement profiles and surveys based on diagnosis codes, departments, demographics and other data points.
Step #2
Step #2
Onboarding
The patient is onboarded to the Personix engagement platform via EHR integration, manual entry, touch screens, band scan, or face sheet scan.
Step #3
Step #3
Patient Identification
Personix automatically locates the correct patient engagement profile based on onboarding data and predefined parameters.
Step #4
Step #4
Invitation to Engage
The patient receives an invitation via email to download and install the Personix mobile application on their Android or iOS phone.
Step #5
Step #5
Auto-Engagement Begins
Personix begins a predefined engagement sequence based on the patient's profile and sends initial push notifications, survey request, etc.
Step #6
Step #6
Patient Interacts
Patients engages with Personix through email, SMS, surveys, webinars, telehealth appointments, and more.
Step #7
Step #7
Data Analysis
Patient responses populate the database in real-time, and clinicians may view results and analytics via the Facility Dashboard.
Step #8
Step #8
Continued Engagement
The patient receives continued engagement to maintain their participation and complete their care protocol or program.
Step #9
Step #9
Data-Driven Improvements
The facility identifies trends and patterns that can lead to data-driven profile improvements and institutional patient care enhancements.
Getting Started in Easy
Personix offers off-the-shelf engagement presets for dozens of specialty service lines. This means facilities can implement Persoinx quickly, saving time and resources on creating engagement profiles and surveys from scratch. Preloaded survey sets related to specialty service lines streamline the process while providing a personalized experience for each patient. The benefit is particularly helpful for smaller facilities that lack resources for patient engagement programs. Using Personix’s pre-designed engagement presets leads to improved patient outcomes, reduced costs, and increased efficiency.
Personix Service Lines
Cardiology
Emergency & Urgent Care
Endoscopy
Gastroenterology
Neurology
Occupational
Oncology
Orthopedics & Spine
Pain Management
Palliative
Pediatrics
Primary Care
Pulmonary
Radiology
Rehabilitation
Surgery
Urology
Vascular
Weight Management
Wound Care
Personix
Everything We Do, We Do with Innovation & Compassion
At Personix, we're dedicated to improving the patient experience with innovative technology that engages, activates, and supports every patient. Founded with this goal in mind, we've been driven to continuously evolve our platform to deliver better continuity of care and a more compassionate recovery experience, whether patients are in the hospital, clinic, or at home.